Privacy Policy

Information We Collect

We collect information you give us directly, such as your name, phone number, email address, service address or zip code, and any details you share about your mold or moisture issue, when you call us, email us, or otherwise reach out. We do not currently operate a submission form on this site; any information we hold comes from a direct call, email, or in-person visit.

Like most websites, our hosting and analytics tools may automatically log basic technical information, such as your browser type, device type, and pages visited, to help us understand how the site is used and keep it running correctly.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule an inspection or estimate, perform the mold remediation, inspection, testing, or air quality services you request, and follow up about that service. We may also use your contact information to send you a report, invoice, or documentation related to a job, such as photos or moisture readings for an insurance claim.

We do not use your information for unrelated marketing without your consent, and we do not sell your personal information.

Third-Party Services

This website uses a small number of third-party services to function properly:

• Google Fonts and Fontshare, to load the typefaces used on this site. Loading a font may share basic technical information, like your IP address, with the font provider.
• Google Maps, embedded on our Contact page to show our general service area. Interacting with the embedded map is subject to Google's own privacy policy.

We don't control how these third parties handle data, and we encourage you to review their respective privacy policies if you have questions.

Cookies & Similar Technology

This site does not currently set its own tracking cookies. Third-party services embedded on the site, such as Google Maps or the fonts listed above, may use cookies or similar technology as part of their normal operation, governed by their own policies rather than ours.

How We Share Information

We don't sell or rent your personal information. We may share it in a few limited situations: with insurance companies or property managers at your request or with your knowledge, such as when providing documentation for a claim, with service providers who help us operate our business (for example, scheduling or accounting tools), or when required by law.

Data Security

We take reasonable precautions to protect the information we hold, but no method of storage or transmission is completely secure. If you have concerns about how your information is being handled, contact us using the information below.

Your Choices

You can ask us at any time what information we have on file for you, request that we correct it, or ask us to delete records that we're not otherwise required to keep for insurance, warranty, or legal purposes. Just call or email us using the contact information below.

Children's Privacy

This website and our services are directed at adults seeking mold remediation services for a home or business. We don't knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time as our business or this website changes. The "Last Updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this privacy policy or how your information is handled, reach out any time:

• Phone: (843) 278-6142
• Email: info@moldremediationcharleston-sc.com